Forwardly will often display some transactions as Not Specified. A transaction could be labelled as Not Specified for either of the following two reasons:
- The transaction in question has been entered without a contact name in the connected accounting software.
- There are multiple such irregular transactions under a particular chart of account in the linked accounting software.
A practical example of this would be a car dealership: there are rarely repeat customers, and company sales will typically list different customers. In this case, since there's no one specific customer, and all such transactions fall under the same COA, they will appear as Not Specified in the Forwardly forecast.