How do I send a payment?

Did you happen to receive an email letting you know an invoice is due? Once you have created a Forwardly account, sending the payment will be simple. 

How to send a payment if it's your first time using Forwardly

1. Click the link in the payment request email.
2. Create your account.
3. Connect your bank account. 
4. Follow the steps below. 

How to send a payment if you already have a Forwardly account

1. Log in to Forwardly.
2. Navigate to the Payments menu item on the left navigation bar and select Bills.
3. Find the payment in your Payment Requests list. 
   
4. Click the Pay Now button. 
5. Verify the payment details and confirm which bank account to send the money from. 
6. Click Send Payment.
   
7. Enter the One-Time Password (OTP) sent to your verified mobile device. 
   
8. Confirm that the payment is now processing. 
   
9. Click Track your Payment.
10. Confirm the Payment Details. 
    
11. You will now be able to see the payment status under the Payments Done tab. 
    

When you pay using Forwardly, we protect your payment information in the following ways:         

• Data privacy: We encrypt your data to keep it secure. Vendors and suppliers can’t access your bank details.
• Mobile verification: We’ll text a one-time code to your mobile phone when you use Forwardly to make a payment. 
• Security standards: We’re SOC2 Type 2 certified, which means we meet the highest level of certification available in the payments industry.