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  1. Forwardly Support Center
  2. Technical Support

Technical Support

Technical support, information on integrations, and overviews on Forwardly features.

Business Data and Settings

  • Can I add another email address to my user account?
  • How do I add a business?
  • How do I update the accounting data shown in Forwardly?
  • What is the Forwardly Business Network and what does it mean for my business?
  • How can I pause or turn off emails from Forwardly?
  • How do I delete my business account?
See all 10 articles

Troubleshooting

  • Why I am seeing duplicate payment records in my accounting software?
  • Why is my invoice or bill not showing up?
  • How can I ensure my clients don't pay using my accounting software invoice?
  • Why does my payment still say processing?
  • Why was my business suspended?
  • Why was my payment denied?
See all 8 articles

Data Security and Safety

  • How safe is my data with Forwardly?
  • What happens if someone else sends payment using my User ID and password?

Integrations and Features

  • Do I need to connect accounting software to use Forwardly?
  • Does Forwardly integrate with QuickBooks Online?
  • What is a Cash Flow Graph?
  • Which accounting software integrations does Forwardly support?
  • Understanding the Dashboard
  • Understanding the Cash Flow Area
See all 9 articles

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