Bill payment arrival depends on the payment method selected by the payer.
| Reminder: When sending your first few payments on Forwardly, faster payment options may not be available until you meet certain requirements. |
| Warning: If you choose to connect your bank manually instead of using a secure Plaid connection, then your very first payment on the platform may take up to 2 extra business days to complete as we verify your bank. |
Here are the typical times we see for payments made on Forwardly when connecting your bank with Plaid:
| Payment type | Delivery method | Estimated delivery |
| Pay by Bank | Standard ACH Payment | 3-5 business days* |
| Next-day ACH Payment | By the next business day* | |
| Same-day ACH Payment | By the end of the business day* | |
| Instant Payment | Within seconds** | |
| Pay by Card | Standard Payment | 2 business days |
* ACH bank payments scheduled before the deadline of 11:00 am PT | 2:00 pm ET from Monday to Friday (not including bank holidays) are processed that day.
** For a transaction to be instant, the payer and payees must meet our criteria for instant payments.
| Tip: Want to know when a specific payment will arrive? Open the transactional details to see its current status and if it's waiting on action from your payee or has an ETA available. |
Important details about payment delivery timing
- When sending your first few payments on Forwardly, faster payment options may not be available.
- US Federal holidays can impact payment delivery. Please consider bank holidays when deciding when to pay an upcoming bill.
- The way you connect your bank account to Forwardly to send a payment matters. If you pay via manual payment instead of connecting to Plaid, your payments will see a 1-2 business day delay.
You can track the progress of a payment by reviewing the payment details screen under Bill Payments or Invoice Payments.
How can I unlock faster payment options?
The best way to unlock faster payment options is by fully verifying your account and connecting your bank securely through Plaid. Verification takes under five minutes to set up and we're happy to help with the process. Other factors can impact the payment speed options available to your business, so make sure to follow our business requirements for faster payments on Forwardly.
| Tip: Want help getting verified? Set up an intro call with our team. Make sure you have created an account and have all of your business and owner documentation ready to go. |