We strongly believe that you should be in complete control of your business's cash flow. Keeping the Auto Payment feature enabled will automatically collect payments from your clients and customers, leaving you feeling more confident with zero surprises at the end of the month. In the event that you need to disable it, we make it easy for you to do so.
Disable Authorization for Auto Payments
- On the left-hand navigation bar, click on Get Paid and then Customers.
- Find the customer you want to disable Automatic Payments for.
- Click on the Auto Payments tab.
- Click Cancel Auto Payments.
This will stop recurring payment collection, and your client (the Payee) will be notified via email immediately.
| Warning: It is important to note that disabling authorization for Auto Payment will not cancel upcoming scheduled payments. Those will need to be canceled separately. |
| Reminder: Your customers (the Payer) can also revoke their authorization for Auto Payments to your business anytime. If that happens, you will be notified immediately. |
Pause Authorization for Auto Payments for a Customer
- On the left-hand navigation bar, click on Get Paid and then Customers.
- Find the customer you want to pause Automatic Payments for.
- Click on the Auto Payments tab.
- Near the bottom, press click here to disable Auto Payments for that customer.
- Auto Payments will now be paused until you re-enable them for that specific customer.