Phone and video call support is only available for businesses on our pay-as-you-go plan or above. All support requests must start by submitting a ticket.
Once your ticket is submitted, let us know if you prefer a phone call. If your request qualifies for phone support, we’ll give you a call at the verified phone number associated with your user account. We may ask for additional information ahead of time or suggest that you book a video support call using our online scheduler instead.
For some situations, like enabling express migration or completing compliance verification, a secure video call may be required. In those cases, our team will send you a calendar link hosted at Forwardly.com to book a 1:1 video session.
We’re here to help. Get started by submitting a ticket.