If you don't need payment reminder emails to go out after you send an invoice payment request, both your business and your payer can choose to opt out of payment reminder emails for that invoice payment.
How to stop sending automated reminders to a customer
To stop sending automated reminders to a customer, client, or contractor, follow these steps.
- On the left-hand navigation bar, select Get Paid and then Invoices.
- Find the payment you want to turn off emails for, mouse over the row, and click View.
- Select Turn off automated reminders.
How to opt out of emails for a payment request
If you're receiving reminders about a payment request and want to stop future reminder emails for this specific payment, find and click the text Don't send me future reminders for this payment in the email.
Doing this will prevent any more reminders about this specific payment, but won't stop notifications or reminders about different payments if another business chooses to interact with your email address.