To keep its users safe and comply with financial regulatory requirements, Forwardly asks businesses and owners to verify certain details about themselves before accessing certain features. While the verification process is typically fast (within a few hours), this process can take longer than normal when the information and documents submitted are inconsistent, inaccurate, or expired. When this happens, users are emailed and encouraged to log in and resubmit documents on the platform. Sometimes, however, these emails can be lost or end up in spam.
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Warning: Our team will not ask you to provide new documents via email. Please contact support if this happens. |
If your business verification is taking longer than normal, please check your email and spam folders for emails from Forwardly and check the business portal to make sure there are no alerts for you to review.
If you don’t see any notifications or emails from our team and want to speed up the verification process, please submit a ticket for an expedited review.