To keep its users safe and comply with financial regulatory requirements, Forwardly asks businesses and owners to verify certain details about themselves before accessing certain features. While the verification process is typically fast (within two business days), this process can take five business days or more when the information and documents submitted are inconsistent, inaccurate, or expired. When this happens, users are emailed and encouraged to log in and resubmit documents on the platform.
| Tip: Verification is often faster for businesses that have a fully synced accounting or ERP solution and have chosen to connect their bank accounts via Plaid. |
If your business verification is taking more than a week, please check your email and spam folders for emails from our team and review the business on Forwardly to make sure there are no alerts.
If you have questions about the verification process, you can submit a ticket.