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  1. Forwardly Support Center
  2. Security and Compliance

Security and Compliance

Everything you need to know about Forwardly's security and compliance standards.

User Settings

  • How do I create a Forwardly account?
  • Can I add another email address to my user account?
  • How do I change my password?

Team and Practice Settings

  • How do I add a team member?
  • How do I update my Practice information?
  • How do I remove a team member?

Data Retention and Deletion

  • How do I delete my account?
  • How do I delete my business?
  • How safe is my data with Forwardly?
  • What data does Forwardly pull from accounting software?
  • What happens if someone else sends payment using my User ID and password?

Business Requirements and Verification

  • How long will it take to verify my business?
  • Why do I need to verify my business before using instant payments?
  • Can Non-Profit Organizations (NGOs) use Forwardly to pay their bills?
  • How do I take a selfie for additional identity verification?
  • What kind of businesses can't use Forwardly Payments?
  • What are the requirements for receiving instant payments?

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